[HOW TO] Reporting a Bug

In order to help Abbey fix the bugs you are experiencing, please read this short post on how to post a good bug report.

1. Try to make your topic's subject descriptive of the issue you're having.  For instance, if you're having a problem with one of the horse care buttons, your subject should read something like "Horse Care - Feed Icon Not Working".  If you can't edit a forum post, your subject should read "Unable to edit forum posts".  And so on.

2. In your main post, try to be as clear and informative as possible.  Copy and paste in any error messages you are receiving, note whether the page has refreshed when taking an action, if you are receiving a success message but the action didn't happen then include the success message (we have thousands of lines of code, sometimes pasting the success message can let me find the exact line in seconds).

If you're able to post screenshots, please post them - sometimes you may be able to fix a minor issue before I can get to the post to fix it, so as far as I can see everything is working as intended.

3. Posting "This doesn't work." does not help me diagnose what's wrong.  How is it not working?  Does the action not give you any response at all? Does it give you an error message, but you've done everything correctly?

4. Screenshots can be helpful - sometimes.  If you've seen an error message, you're more likely to help by just pasting in the text than posting a screenshot.

If you are posting an issue with a horse's color or marking, please include how they got the marking or color - was it through the Equine Center, breeding, Marking Applicator, Coat Randomiser, Customising.. etc

Thank you!

Last edited on 2017-12-11 at 07:34:44 by Abbey